Below are the 6-steps for Express Tier Account onboarding:
Business Readiness Checker → choose Express and confirm you understand no deposit, no MOQ, AI‑first support, and $99 per month billed every 6 months.
Light QnA → We may want to have a brief email QnA with you to better understand your Menswear use-case.
ID Verification → submit passport or driver’s license; we verify via a third‑party service.
Invoice & Payment → we issue your subscription invoice (ACH for US; SEPA Direct Debit for EU).
Activation (24–48h) → once funds settle and ID is verified, your account is activated.
Onboarding → access the Digital Catalog and Training Center, then start placing orders right away.
Menswear Entrepreneurs and retailers just getting started, who intend to sell custom menswear (online, in-store, or community-based). Express is a lean, fast and cost-effective way to not only get started selling custom-made Menswear, but also for those businesses transitioning from perhaps selling ready-to-wear to testing the waters with custom-made. The Express Tier allows for a quick, no-hassle setup, so you can test the waters and evaluate over a 6-month period the success of your new program.
Express accounts may not be used for internal corporate outfitting or gifting (e.g., law firms, car dealerships, insurance companies, etc.). Accounts are non‑transferable.
With Express, you gain the ability to start designing and producing your own custom‑made menswear from day one in the simplest possible way.
From the moment your account is activated, you can begin building and selling.
In addition, your subscription includes:
Web App access (tailoring, designing, ordering, tracking, account tools and more...)
Digital Fabric Catalog (1000s of digital cloths with instant stock checks)
Free Worldwide Delivery (on Suiting only)
AI Support in the Support Center (complimentary)
Training Center videos & guides
Physical System Kit / Fabric Books are Enterprise features.
It $99 USD per month, billed every 6 months upfront (one invoice for 6 months of access). There are no other account fees, no deposit, and no MOQ. Note: Prices shown in USD for clarity. EUR and other currencies are also available.
We accept bank payments only for the subscription fee:
US accounts: ACH or wire transfer to our US bank.
EU/EEA accounts: SEPA Direct Debit.
Card payments are not accepted for the subscription.
Attach a debit or credit card (Visa/Mastercard) in the Web App and pay per order in your local currency.
You can cancel your subscription at any time, but the 6‑month term is non‑refundable once activated. For example, if you cancel in month 3, your plan will still remain active until the final day of the 6‑month period. Access continues until the end of that term, at which point you can decide whether to continue or discontinue.
Yes, the fees can be waived. If you have over 12 Suit orders per month, we would happily waive the cost per month for you. To verify an applicant for waived fees, you would need to have a minimum of 3-months history of surpassing 12 Suit orders per month in order to apply for waived fees. If successful, we will not only waive your fees moving forward, but will also return the previous 3-months fees to your account as well. Waived fee status will be subject to periodical review.
1. You must be able to provide, and demonstrate, a valid use-case for a Custom-Made Menswear system.
2. You must have a valid national or government ID.
3. A valid subscription for the Express Tier for 6-months.
For the Express Tier: + Only government‑issued ID (passport or driver’s license) for identity verification. + No business documentation is required. We use third‑party verification to confirm authenticity. Your account name must match the ID provided. We may also ask you for supporting evidence or assets to demonstrate your Menswear use-case for applying for an account.
No, a deposit is not required.
The System Kit and Digital Kit are two distinct ways to access the RJ MTM Platform, each designed to suit different business needs and working styles.
Feature | Digital Kit 💻 | System Kit 🏆 |
Physical Fitting Models | ❌ No. Enter body measurements and add a camera‑capture checkpoint so our cutting team can spot complex fit issues. | ✅ Yes. Master Models (jackets/trousers/shirts/waistcoats) for on‑body fitting with pins/clips; record adjustments in‑app (no manual body measurements required). |
Fabric Presentation | ❌ Digital‑only via the Digital Catalog; enter code → instant stock check. | ✅ Fabric Books for tactile, in‑store selection; enter code in‑app → instant stock check. |
Product Range | 4 products from day one: Jacketing, Trousers, Shirting, Waistcoats. | 9 products from day one: Jacketing, Trousers, Shirting, Waistcoats, Overcoats, Trench Coats, Chinos, Polo Shirts, Shorts. |
Production Quality (Jackets) | Non‑configurable: Half canvas (floated) by default. | Configurable: Fused / Half Canvas / Full Canvas (default Half Canvas). |
Swatches / Books | ❌ No swatches or fabric books. | ✅ Swatches & official books available. |
Sample Garment | ❌ Not available. | ✅ Available (Sampling Suit option). |
Support | AI Support included; first 3–5 orders receive complimentary feedback. (Human support available as an add‑on.) | Human + AI support included; guided onboarding + 14‑day check‑in + ongoing 30‑day touchpoints. |
Onboarding & Training | Self‑serve: in‑app videos and guides. | Guided: Success‑led setup, fittings with Master Models, book staging. |
Access & Fees | Subscription: $99 per month, billed every 6 months; no deposit, no MOQ. | One‑time System Kit purchase: $998 USD |
Order Payments | Card in‑app (Visa/Mastercard) in local currency. | Card in‑app (Visa/Mastercard) in local currency. |
Subscription/Kit Payment Method | • US: ACH or Wire • EU: SEPA Direct Debit. | • US: ACH or Wire • EU: SEPA Direct Debit. |
Supplier Add Request | Not available on Express. | Possible by review (quality/logistics/compliance). |
Upgrade Path | Eligible to upgrade to System Kit after 3 months on platform and 20+ suiting orders. | — |
Intended Business Type | Digital‑first sellers, early‑stage/remote/community use cases. | Digital‑first sellers, early‑stage/remote/community use cases. |
Which One is Right for You?
The System Kit is perfect for retailers who want a fully equipped physical setup for in-person fittings and a premium customer experience. These retailers have well established and existing setup and infrastructure, can clearly showcase how the RJ MTM system will be deployed in their business and already have substantial trading activity.
The Digital Kit is ideal for those who prefer a tech-driven, leaner approach, using digital tools to manage fittings, orders, and customer consultations. Applicants for the Digital Kit are just getting started on their journey or may be transitioning to a secondary manufacturer and want to limit their total investment in the initial period.
No matter which option you choose, both kits provide full access to the RJ MTM Platform—so you can start selling high-quality custom menswear right away! 🚀
No. There is only one-single cost: $99 USD per month
No. Accounts are non‑transferable.
A new applicant must apply independently.
No. The platform is not for internal corporate use.
It’s for independent menswear retail only.
Yes. Accounts may be suspended or terminated for policy violations (e.g., misuse/non‑approved purposes, fraud, abusive behavior), or for prolonged inactivity (e.g., no orders for 60+ days).
We reserve the right to act where necessary to protect platform integrity.
The platform is strictly for independent menswear selling.
Using it for internal corporate outfitting, gifting, or non‑retail purposes breaches policy and may lead to immediate deactivation.
EXPRESS FAQ